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Invalid parts invoice numbers

Do your appliance service claims get rejected for Invalid Parts Invoice Number? One of the most common claim rejection reasons across all manufacturers is, “Invalid Invoice Number by Parts Distributor.”    Whose fault is this? Having filed and adjudicated thousands of claims on behalf of numerous appliance service companies,  we have found the primary reason for this rejection […]

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Manual claims filing

Manual Claims Filing. Really? Believe it or not there are still some appliance manufacturers/suppliers that require their authorized service partners to manually file claims since they don’t/can’t provide the ability to enter them into a portal or submit them electronically. Most often this is due to low claims volume and to avoid the high cost

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The future of claims processing

The Future of Claims Processing is here now! By: Janice Salmon, President & CEO Each month JustPressOne has provided informative articles on warranty claims processing packed with helpful information focused on best practice to avoid rejected claims. This month’s article highlights the current application of advanced digital technology and an administrative service that ensures warranty service

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