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Manual claims filing

Manual Claims Filing. Really? Believe it or not there are still some appliance manufacturers/suppliers that require their authorized service partners to manually file claims since they don’t/can’t provide the ability to enter them into a portal or submit them electronically. Most often this is due to low claims volume and to avoid the high cost

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The future of claims processing

The Future of Claims Processing is here now! By: Janice Salmon, President & CEO Each month JustPressOne has provided informative articles on warranty claims processing packed with helpful information focused on best practice to avoid rejected claims. This month’s article highlights the current application of advanced digital technology and an administrative service that ensures warranty service

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What Does Your Claim Rejection Message Really Mean?

What Does Your Claim Rejection Message Really Mean? What Does Your Claim Rejection Message Really Mean? Does this scenario sound familiar? Caller:  “Your wait time is 12 minutes, please hold for the next available agent”. Manufacturer:  (16 min later) “Good Morning, this is Katie, Can I help you”? Caller:  “Hi Katie, this is Janice from ABC Appliance. My claim

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