Can you measure what you cannot see? Of course you can. KPI’s or key performance indicators keep you informed as to how procedures, processes or people are performing. At JPO we can tell you on an hourly, daily or monthly basis any statistic related to your inbound or outbound calls.
Meet Penny She has a message for you. Read More »
Can you measure what you cannot see? Of course you can. KPI’s or key performance indicators keep you informed as to how procedures, processes or people are performing. At JPO we can tell you on an hourly, daily or monthly basis any statistic related to your inbound or outbound calls.
Listen to our professional service representatives… Read More »
Can you measure what you cannot see? Of course you can. KPI’s or key performance indicators keep you informed as to how procedures, processes or people are performing. At JPO we can tell you on an hourly, daily or monthly basis any statistic related to your inbound or outbound calls.
Meet Penny our new live virtual assistant Read More »
Can you measure what you cannot see? Of course you can. KPI’s or key performance indicators keep you informed as to how procedures, processes or people are performing. At JPO we can tell you on an hourly, daily or monthly basis any statistic related to your inbound or outbound calls.
Its the Year of the PIG! Read More »
Can you measure what you cannot see? Of course you can. KPI’s or key performance indicators keep you informed as to how procedures, processes or people are performing. At JPO we can tell you on an hourly, daily or monthly basis any statistic related to your inbound or outbound calls.
This year we are going to demonstrate how our agents can assist your office using our proprietary customer service management software. Stop by our booth Monday or Tuesday and see how we provide customer service that cares.
Benefits of Using Offshore JustPressOne Agents Read More »
It is simple to keep your customer informed of their service call progress at a very low cost per call while reducing repetitive administrative processes.
3 Key reasons why you must use IVR Technology Read More »
It is simple to keep your customer informed of their service call progress at a very low cost per call while reducing repetitive administrative processes.
In House Employee vs Outsourcing Customer Service Read More »
It is simple to keep your customer informed of their service call progress at a very low cost per call while reducing repetitive administrative processes.
How “robo” call/text messages can streamline your business? Read More »
It is simple to keep your customer informed of their service call progress at a very low cost per call while reducing repetitive administrative processes.
Here are a few places “robo” calls/text messages work for you:
Eliminate Customers On Hold Read More »
