Call Center Experience – The Philippines is the call center capital of the world having overtaken India as the top destination hub for the industry. This simply means around the clock service provided by a well-trained, world class English speaking workforce.
Sales Experience – Our multi-talented agents stand ready to “sell” your appliance service and not just take a messages and schedule appointments .
Outstanding Performance – The Filipino culture pours their heart into their work as demonstrated by excellent attendance, willingness to learn and grow with the company and commit for the long term.
Agent Voice Quality – Our trained agents have the best English and/or Spanish speaking skills. Bar none!
Reliable Infrastructure – 24 hr office access, High Speed Fiber Optic Internet – Priority Electric Service, New Microsoft PCs with dual monitors and Firewall protection, Noise cancelling headsets and Automatic backup generators- no working from home!
Cost – While our service is very economical the client cost varies depending on the time of day, inbound or outbound call services, Spanish or English speaking, length of employment etc.
U.S. – based Backup Support Center – Home-based U.S. call center agents work 5:00 a.m. to 5:00 p.m. Pacific Time acting as first line backup to offshore agents. Optionally you can select our home based agents as your front line support staff. “It’s your choice!”
I am pleased to announce that Ryan Buswell, VP of Operations, U.S. recently relocated to Cebu, Philippines to make absolutely sure that our stringent operating policies and procedures are followed. He is also responsible for all decisions regarding agent recruiting, hiring, training and job distribution efforts in this new operation.
Call Us Today To Discuss Pricing: (866) 311-6602
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