We would like to introduce all of our employees to Auggie, the AI-powered Machine Learning assistant developed by JustPressOne.Auggie was developed to significantly enhance the claims processing capabilities of ClaimWorks.

In general, Auggie performs a range of tasks to streamline the claims process. These include validating technician IDs, checking purchase dates using entitlement tools, verifying S-codes, searching for case numbers, correcting parts shipped at no charge, removing customer confidential information, closing dispatches via API, and ensuring that repeat repairs on the same serial number are spaced more than 90 days apart.