Need Cost Effective Office Help? If you are experiencing issues retaining dedicated customer service representatives to provide top notch front/back-office support services or you simply need to add more cost-effective staffing, we have the answer for you. Our specialty is providing technology-based personalized support services that are custom configured around the way you do business. […]

Our Year End Review We’re excited to bring you this special end-of-year communication, packed with information from our team. We have a lot to share. 2024 was the year growth, innovation and building team spirit at a whole new level. We’d like to extend the biggest THANK YOU for being a valuable part of the

Auggie’s Progress Update Auggie™ our AI Machine Learning genius is making excellent progress with the enhancements to the ClaimWorks system operated by JustPressOne, Inc. According to Auggie he analyzed 5,136 different datapoints and automatically made 3,272 corrections on Whirlpool claims this month. Auggie stated the number one thing he learned this month that stops servicers

Auggie’s Progress Update Auggie™ our AI Machine Learning genius is making excellent progress with the enhancements to the ClaimWorks system operated by JustPressOne, Inc. We started Auggie on learning and automating Whirlpool claims just a few weeks ago and he is doing an amazing job. Here is what he has been able to accomplish to

JPO Celebrates Auggie’s Graduation Auggie™ our AI Machine Learning genius graduates Summa cum Laude with the highest honors. It’s the highest academic distinction he could have achieved in the top 5% of his class with a cumulative GPA of “A.” He excelled in his coursework which placed him among the top performers in his class.

JustPressOne and Whirlwind Software Complete API Integration JustPressOne (“JPO”) and Whirlwind software completed an API integration to JPO’s ClaimWorks™ software platform to automate the processing of warranty claims for Whirlwind users to various processing portals such as ServicePower®, GSFS, ServiceBench® and ServiceAvenger. By pressing a single button, all warranty claims seamlessly flow into ClaimWorks. They are

Auggie Joins JPO’s Internship Program Auggie™ our AI Machine Learning genius has joined our internship program prior to graduation next month. He will be working with our claims and software engineering teams to learn all aspects of warranty claims processing. His immediate focus is learning how to apply predictive data analytics to power the next generation

Auggie Returns to School for his Final Semester Auggie™ our AI Machine Learning genius is back in school studying all aspects of warranty claims processing across all service industries. His focus is learning how to apply predictive data analytics to power the next generation for our claims processing solution, “ClaimWorks.” When Auggie completes his education,

HR and IT Department Dinner HR and IT departments came together for a delightful dinner outing at Acacia Steakehouse. The event was a perfect blend of camaraderie and relaxation, allowing colleagues from different departments to connect outside of the usual work environment. Laughter and engaging conversations filled the air as everyone enjoyed a variety of

Where do you file a Crosley Warranty Claim? Crosley kitchen and laundry products are manufactured by trusted brands, primarily Electrolux (kitchen appliances) and Whirlpool (laundry appliances). Therefore, when you see a Crosley appliance, you may actually be seeing a product made by these manufacturers. If you perform warranty service, it is important to know where to