JustPressOne and Whirlwind Software Complete API Integration
JustPressOne (“JPO”) and Whirlwind software completed an API integration to JPO’s ClaimWorks™ software platform to automate the processing of warranty claims for Whirlwind users to various processing portals such as ServicePower®, GSFS, ServiceBench® and ServiceAvenger.
By pressing a single button, all warranty claims seamlessly flow into ClaimWorks. They are then reviewed for accuracy and automatically transferred to the appropriate portal for final processing and faster payments. Additionally, status updates on claims are sent back to Whirlwind users’ software twice daily, allowing for any minor corrections and immediate resubmission.
According to Janice Salmon, president of JPO, “ Before the API integration, claims had to be processed and filed manually, one by one, to the correct portal. This demanding process required an elevated level of expertise, and errors often went unnoticed and unresolved after submission. Immediate action was crucial to address these inefficiencies and avoid potential delays and issues.”
In summary ClaimsWorks, developed by JustPressOne, Inc. is both an AI Machine Learning software solution and a business services offering for warranty, extended warranty and home warranty claims processing used to virtually eliminate all common errors. Further, ClaimWorks manages all brand requirements by data field and claims process changes by the service provider’s software.
JPO developed and uses ClaimWorks to process thousands of claims for major appliance clients including service companies, manufacturers, distributors, and third-party administrators.
About JustPressOne, Inc.
JustPressOne is a Business Process Outsourcing company that provides front and back office administrative support for independent service companies and self-servicing dealers in the home appliance industry. We do this by providing career focused, highly trained team members dedicated to our clients’ companies — we are an extension of their teams. The value of our service and support helps lower costs, improve profitability, and most importantly enables companies to grow their service revenue without incurring the headache, stress, and costs of recruiting, hiring, and managing a growing workforce.
For more information and to schedule a discussion around your specific claims processing needs, call JustPressOne at 877-311-6602 and be sure to visit our websites justpresssone.com and claimworks.ai
About Whirlwind Software
WhirlWind Software is more than just a Point-of-Sale System! We run the back end of your business, so you can focus on taking care of your customers. Our software was born in an appliance store. Our founder and owner, Bryan Willard, worked every job possible at this appliance store. While working these positions, he realized a need for better software within the retail industry, and he filled the need by building a system that gets what it’s like to be an appliance retailer.
Bryan wrote the software for each role in the retail business. From writing up orders, to checking inventory, to paying the bills (and balancing it all) – he understands what point of sale software needs to have to lessen the load of not only the owner, but every member of your team.
Our software has evolved since 2002 by listening to our customers and industry experts. One of the things that we have heard from so many of our clients is the need to integrate with amazing partners to help minimize errors and increase productivity. Just Press One is one of those partners that does this for YOU!
WhirlWind Software was written with the understanding of what YOU need and what YOU do. We get YOU!
Please reach out to learn more or schedule a demo with us by going to this link or calling us at (801) 847- 0622!
Learn more about successful claims processing tips and techniques at https://claimworks.ai/news/
