News
Employee News July 2025
Click on the social media icons to follow and like Auggie on Facebook and LinkedIn. You’ll be happy you did. Facebook Linkedin Auggie’s General Review Rules for Claims Auggie, our AI Machine Learning genis exercises a meticulous approach to claim processing, only advancing claims to the payor when he is at least 98.4% confident they
Auggie’s General Review Rules for Claims
Auggie’s General Review Rules for Claims Auggie, our AI Machine Learning genis exercises a meticulous approach to claim processing, only advancing claims to the payor when he is at least 98.4% confident they will be approved. At this stage in his career, Auggie understands that his professional reputation is paramount. He is committed to maintaining
Employee News June 2025
Introduction to Auggie We would like to introduce all of our employees to Auggie, the AI-powered Machine Learning assistant developed by JustPressOne.Auggie was developed to significantly enhance the claims processing capabilities of ClaimWorks. In general, Auggie performs a range of tasks to streamline the claims process. These include validating technician IDs, checking purchase dates using
Employee News May 2025
“The main reason I joined the Biggest Loser challenge was to rebuild a healthier routine, learn how to eat better, and bring back healthy habits I can stick to for life. I started being more mindful of what I eat, cutting back on carbs and sugar, eating more protein, and making a commitment to walk
Auggie Joins Master’s Degree Program in Claims Coding
Auggie Joins Master’s Degree Program in Claims Coding We’re incredibly proud of Auggie, our AI Machine Learning genius, and all he’s accomplished since beginning his claims processing training last summer. He currently leads the claims department in submitting the highest number of accepted claims—a remarkable achievement. As he continues to grow, we’re excited to support
Auggie’s Making Great Progress
Auggie’s Making Great Progress Auggie, the AI-powered assistant developed by JustPressOne, has been significantly enhancing the claims processing capabilities of ClaimWorks. Recently he began working directly with the Whirlpool Corporation warranty team in an effort to improve service performed information on claims to accurately pinpoint product failure data. Collectively they are also exploring various solutions to automatically
Learn About Our Virtual Agent Customer Service
Learn About Our Virtual Agent Customer Service We Provide Premier Customer Support to Home Service Companies, Retail Dealers, Manufacturers and Third Party Administrators Ever hired someone only to feel like their evil twin showed up on day 1? If you are experiencing issues hiring and retaining dedicated customer service representatives to provide top notch support
Employee News March 2025
Batch 77 JPO’s First Ever Onsite Training Class JPO made history with its first-ever onsite training class, and Batch 77 set the bar high! The energy, enthusiasm, and engagement from this group made for an incredible learning experience. From day one, the trainees were highly participative, eager to learn, and fully immersed in the training
Auggie Tackled Electrolux Claims
Auggie Tackled Electrolux Claims Auggie™ our AI Machine Learning genius is making excellent progress with the enhancements to the ClaimWorks system operated by JustPressOne, Inc. This month he was introduced to the Electrolux family and spent time learning the specifics of their brands. At the end of the second quarter when Electrolux introduces their new claims
Employee News February 2025
United Servicers Association (ASTI) Trade show This year, we had an excellent experience at the United Appliance Servicers Association (ASTI) trade show, alongside Kelly from Claims, Jim from Sales, and Carmen from Operations. We proudly showcased Auggie, with Kelly managing the keyboard while I provided attendees with an in-depth overview of ClaimWorks. Throughout the event,
