Careers
Be among a select group of partners serving the residential service and repair industry to expand your business opportunities by tapping into thousands of service professionals across multiple industries.
JustPressOne is a fast paced, break-neck-speed type of company. We take our mission of providing critical business services to our customers very seriously and are always looking for talented individuals that believe the customer is the most important part of any business.
Our success is dependent upon the collective energy, intelligence, contributions and unwavering dedication of all team members.
Most of our team members work from home and enjoy many benefits, such as more flexibility and no commute. Things like improved morale and higher productivity are just a few of the reasons we choose a work-from-home environment. Of course, you are always welcome to work in our corporate office in Cebu City.
So, if you can push yourself outside your comfort zone then apply now! We are always looking for fun, hardworking people that share the same passion that we do.
Get to know more about JustPressOne,Inc.
We like to have fun with frequent planned social activities and Celebrations!
At JPO our employees like to have fun away from work therefore, we provide opportunities for our team to socialize away from their desk which shows them that we value their hard work and want to reward them but can provide valuable chances to foster better relations between team members and the management team.
We routinely engage in group contests, elaborate holiday parties and beach picnics with multiple activities.
What its Like to Work At JustPressOne.
How to Apply
The JPO application process is fairly simple and easy to understand. Just go to the JPO website and check out our extensive job board https://justpressone.bamboohr.com/careers and apply today. A member of our Human resources team will contact you promptly.
Mo, Insert this information from the current Careers section. https://justpressone.com/contact/careers/
The interview process – What you can expect
As a candidate applying for a Customer Service representative at JPO you will be interviewed online by our seasoned group of experienced team members. The general purpose of the interview is knowing what to expect working at JPO to help you reduce interview anxiety, while gaining and understanding your personality and self-motivation. Most of our job interviews can be broken down into three phases: Introduction to JPO, getting to know you and your qualifications and deciding if you will be a good fit for our team. Please feel free to ask as many questions as you wish – we believe an interview is a two-way street. By the way don’t worry we are friendly people! Relax and take your time? Most of all be prepared to engage in an online professional and casual conversation.
Workplace Training and Development
The importance of training goes far beyond checking off a to-do task for our employees. A high-quality, comprehensive training program provides our employees a greater understanding of JPO’s processes, procedures, and goals. It also enables them with the knowledge and skills they need to be effective in their roles.
At JPO you will undergo a comprehensive training program specifically designed for the tasks you will perform.
Technology and Equipment requirements
In order to successfully fulfill the requirements of the position the candidate must have the following technology and equipment:
- Windows System 10 or above
- Intel core i5, 6th gen or above
- 8gb ram (minimum)
- Dual monitor (or must obtain one after hired)
- Dual ISP (backup internet different than main)
- Noise cancelling head set for telephone calls.
You will be required to capture a picture of your equipment and email it to JPO during the final interview along with taking an Internet speed test using Fast.com
Listen to 'Live" calls from our customers
Active listening is key to improving customer satisfaction. When customers feel that their concerns are heard and acknowledged, they are more likely to be satisfied with the service they receive. This way, you can increase customer loyalty and generate positive word-of-mouth recommendations. Listen to a few live calls to gain a better understanding of the interactions you will experience.
Basic Educational Requirements
We seek talented, well educated team members with a strong desire and enthusiasm to excel. You must hold the following qualifications:
- High school diploma or equivalent. A college degree is a plus.
- Your skills must include working as a Customer Service representative for a high call volume BPO company for a minimum of one (1) year fluent in the English language.
- Must have quiet workplace if working remotely.
- Proficient in Microsoft Office applications.
