The Next Evolution inContact Center Services

Allow your customers to choose the platform they want to use to communicate with you and your contact center.

All the Features You Want, In One Platform

Power Dialer

Predictive & progressive dialers

Advanced Routing

Simultaneous dial and round-robin

Soft Phones

No hardware or downloads needed

Smart Queues

Minimize hold/wait times with callbacks

SMS Messenger

2-way business texting with MMS

IVR Toolset

Call recordings & custom greeting

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Awesome Facts

1,026,397+

CALLS ANSWERED

233,536+

OUTBOUND CALLS

4,179,128+

OUTBOUND AUTOMATED

We Provide You With a
Complete End-to-End Process

Avoid the hassles of working with traditional call centers.
Get everything you need to build a tailored solution for your customer engagement needs.

Recruitment
Based on every factory provided by you, we will source the best talent available to fill this position. A strong Recruitment process guarantees you only see the best persons for your campaign
Interview and Decide
Take our shortlist and select your team, the final decision is yours.
Training
An employee is only as good as the training they receive. We put everyone through a comprehensive culture and communications class specifically curated for each country we do business in. Once they pass, the agent goes through account specific training, created by our state of the art training department…
From Training to Production
With the skills in place you can be confident the newest additions to your team will excel in their new roles and represent your organization with skill and decorum
Monitor Your Team
Our proprietary software tracks dozens of data points to give you a comprehensive overview of how your team is meeting your goals.
Invoicing
With bi-weekly invoices you can monitor costs, no big surprises at the end of the month.

We Deliver You a Delightful Experience

Painless Integration

Our ever-growing integration offerings allow you to easily connect your business phone to your favorite CRM, Help Desk software, or even in-house apps.​

Easy to Use

Our simple, intuitive, and dynamic dashboard can be used by your agents immediately with no training. We don't charge implementation fees either.

White-Glove Support

Communication is the lifeline of your business. We get that. All plans come with a 99.9% uptime guarantee and 24/7 US-based support.

Find a Rep For Any of Your
Customer Engagement Needs

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